Cyber Outlook: The must-know sectors for new business
The frequency, sophistication and severity of data breaches is set to explode in 2014, according to two new industry reports. For the savvy insurance producer, that means an increased opportunity to pitch cyber security insurance to clients—provided you know which ones to target.
Data breaches are a threat to every business, the reports from security firms Kroll and Experian maintain, and experts anticipate that 2014 will be the year many more companies add cyber insurance to their current commercial packages. Currently, only one-third of companies have that coverage.
However, Experian believes some areas are more ripe for producer opportunities than others. Healthcare, the firm said, will be the prime sector to target next year. “When combined with new Health Insurance Portability and Accountability Act data breach compliance rules that require more notification, the healthcare industry is likely to make the most breach headlines in 2014,” Experian said.
All of this tallies with the practical experience of producers. Christine Marciano, president of the specialized independent agency Cyber Data Risk Managers, said she sees healthcare and other sectors with mass amounts of personal data at increased risk of attacks that are “more sophisticated and targeted” in 2014.
Marciano anticipated that law firms and large financial institutes like banks will also be increasingly at risk for cyber attacks and, therefore, prime targets for those selling cyber insurance.
“The attacks aren’t going to be one size fits all. [Hackers] will increasingly customize those attacks, and target places that hold large amounts of sensitive data,” Marciano said. “Those will be the top targets for hackers.” Marciano expects the cyber insurance market to grow next year as attacks increase and businesses both large and small start to appreciate their own risk.
“Companies are starting to become more aware of cyber insurance—that it exists and what it covers,” she said. “It’s going to be about when a [cyber attack] is going to happen, no longer if. I think my business will continue to grow because organizations will realize the risk is always going to be here, and they should have coverage for it.”
However, producers need to have more than just a marginal understanding of cyber risks in order to be successful. In an era of sophisticated risk, producers will need to function as the absolute authority on cyber security.
“Brokers should start looking at the [cyber insurance] product, taking a look at the coverages that are offered and bringing the topic into conversation with their clients,” she said. “A lot of brokers still don’t understand the product, and the broker mentality is that if they don’t understand the product, they won’t talk about it with their client.”
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